Privacy Policy

Last updated: May 2026

1. Who We Are

Sparky Tuning is a mobile ECU and TCU remapping service operating across London and surrounding areas. We can be contacted at info@sparkytuning.co.uk or by phone at +44 7446 209031.

2. What Information We Collect

We may collect the following information when you contact us or use our services:

Your name and contact details (phone number, email address)
Your vehicle details (make, model, year, registration)
Your location or address (for mobile service bookings)
Communication records (WhatsApp, phone, email messages)

3. How We Use Your Information

We use your information solely to:

Provide the tuning services you have requested
Communicate with you regarding your booking or enquiry
Send you relevant follow-up information about your service

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interest (to perform the service you have requested) and, where applicable, your consent.

5. How Long We Keep Your Data

We retain your contact and vehicle information for up to 3 years after your last interaction with us, unless you request earlier deletion. This allows us to provide warranty support and service history if required.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict our processing of your data
Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, please contact us at info@sparkytuning.co.uk.

7. Cookies

Our website may use essential cookies to ensure basic functionality. Please see our Cookie Policy for more details.

8. Third-Party Services

Our website may include links to third-party platforms such as WhatsApp, YouTube, Instagram and Facebook. These services have their own privacy policies which we encourage you to review.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@sparkytuning.co.uk or call +44 7446 209031.